Privacy Policy

This Privacy Policy explains how Redutzu's Scripts (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our store and use our services. We are committed to transparency about our data practices.

By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

For any privacy-related questions, you can reach us at support@redutzu.com.

Our checkout process is owned and operated by Tebex Limited, who act as the Merchant of Record for all purchases. When you make a purchase, Tebex collects and processes your payment information, billing details, and transaction data. We do not have access to your full payment card details.

For information about how Tebex handles your data during checkout, please refer to the Tebex Privacy Policy.

If you opt in to marketing communications during Tebex checkout, your email may be shared with us for order-related communications.

Information you provide: If you contact us via Discord or email for support, we retain those communications to assist you. If you authenticate via Discord, we receive your Discord user ID solely to link your purchases and verify ownership — we do not access your password, private messages, or personal Discord profile beyond what is necessary.

Automatically collected data: We collect standard operational data such as session identifiers and basket contents necessary for the store to function correctly. We may also use basic analytics tools to understand how visitors use our website — this data is aggregated and does not directly identify you.

Security data: We may temporarily process technical identifiers (such as hashed IP addresses) to prevent abuse, rate limiting, and fraudulent activity. This data is automatically purged after a short period.

We use the data we collect to:

• Deliver purchased resources and verify entitlements
• Provide customer support and resolve issues
• Prevent abuse, fraud, and unauthorised redistribution
• Analyse site usage and improve the user experience
• Comply with legal and contractual obligations

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

We rely on the following third-party services that may process your data. Each is governed by their own privacy policy.

Cookies: We use essential cookies and browser storage for core functionality — including your session, basket contents, and currency preference. We may also use analytics cookies to understand usage patterns. You can control cookies through your browser settings; disabling certain cookies may affect store functionality.

Retention: We retain data only for as long as it is necessary to fulfil the purpose for which it was collected, provide ongoing support, or meet legal obligations. Security and rate-limiting data is automatically purged within minutes to hours. Support communications are retained for as long as required to assist you effectively. Data that is no longer required is deleted or anonymised.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data in certain circumstances
• Restriction — request that we limit how we use your data
• Objection — object to processing based on legitimate interests
• Portability — request a machine-readable copy of your data

For billing or payment-related privacy requests, please contact Tebex Limited directly. For all other requests, contact us at support@redutzu.com.

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently done so, please contact us and we will delete it promptly.

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out:

Email: support@redutzu.com
Discord: Open a support ticket

We may update this Privacy Policy from time to time. Any material changes will be reflected on this page with an updated date. Continued use of our services constitutes acceptance of the revised policy.